Privacy Policy
Last Updated: May 26, 2026
1. INTRODUCTION
SAMAY TRADING CO.LIMITED (“we”, “us”, “our”, or “Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://samay-online.com/ (“Website”) or purchase our Products.
Company Information:
- Company Name: SAMAY TRADING CO.LIMITED
- Website:https://samay-online.com/
- Business Email:sale@saamay.com
- Registered Address: FLAT/RM 502 NEW CITY CENTRE 2 LEI YUE MUN ROAD KWUN TONG KL-Hong Kong-China
- Operational Address: A1715, Futian Ginza, Futian Street, Yiwu City, Jinhua City, Zhejiang Province, China
By using our Website, you consent to the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide We may collect the following personal information when you:
- Create an account or place an Order
- Contact our customer service
- Subscribe to newsletters or promotions
Table
| Information Type | Purpose |
|---|---|
| Full name | Order processing, delivery, customer identification |
| Email address | Order confirmations, customer support, marketing (with consent) |
| Phone number | Delivery coordination, order updates |
| Shipping/Billing address | Product delivery, payment verification |
| Payment information | Transaction processing (handled securely by third-party gateways) |
| Company name (if applicable) | B2B transactions, invoicing |
2.2 Automatically Collected Information When you visit our Website, we automatically collect:
- IP address — for security, fraud prevention, and website analytics
- Browser type and version — to optimize your browsing experience
- Device information — (operating system, screen resolution)
- Pages visited and time spent — to improve our Website
- Referring website — to understand traffic sources
- Cookies and similar technologies — see Section 7
2.3 Information from Third Parties We may receive information from:
- Payment processors (transaction confirmation, fraud checks)
- Shipping carriers (delivery confirmation, tracking updates)
- Analytics providers (aggregated user behavior data)
3. HOW WE USE YOUR INFORMATION
We use your personal data for the following lawful purposes:
Table
| Purpose | Legal Basis |
|---|---|
| Processing and fulfilling your Orders | Contractual necessity |
| Communicating about your Order status | Contractual necessity |
| Providing customer support | Contractual necessity / Legitimate interest |
| Processing payments and preventing fraud | Legal obligation / Legitimate interest |
| Complying with legal and tax obligations | Legal obligation |
| Improving our Website and services | Legitimate interest |
| Sending marketing communications (with your consent) | Consent |
| Analyzing website traffic and user behavior | Legitimate interest |
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal data. We only share it with:
4.1 Service Providers
Table
| Category | Purpose |
|---|---|
| Payment gateways | Secure transaction processing |
| Shipping and logistics companies | Order delivery and tracking |
| Website hosting providers | Website operation and maintenance |
| Email marketing services | Promotional communications (with consent) |
| Analytics providers | Website performance analysis |
4.2 Legal Requirements We may disclose your information if required by:
- Court order, subpoena, or legal process
- Government authorities for tax, customs, or regulatory compliance
- Law enforcement to prevent fraud or illegal activities
4.3 Business Transfers If SAMAY TRADING CO., LIMITED undergoes a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.
5. INTERNATIONAL DATA TRANSFERS
5.1 Transfer Locations Your data may be transferred to and processed in:
- Hong Kong — our registered jurisdiction
- China — our operational base (Yiwu)
- Destination countries — for shipping and delivery (e.g., Iraq, Middle East)
5.2 Safeguards We implement appropriate safeguards for international transfers:
- Standard contractual clauses where required
- Encryption of data in transit and at rest
- Contracts with third parties requiring data protection compliance
6. DATA RETENTION
We retain your personal data only as long as necessary:
Table
| Data Type | Retention Period |
|---|---|
| Order and transaction records | 7 years (tax and legal compliance) |
| Customer account information | Until account deletion + 1 year |
| Marketing preferences | Until you withdraw consent |
| Customer service correspondence | 3 years |
| Website analytics (anonymized) | 26 months |
After the retention period, your data is securely deleted or anonymized.
7. COOKIES AND TRACKING TECHNOLOGIES
7.1 What Are Cookies Cookies are small text files stored on your device that help us recognize you and improve your experience.
7.2 Types of Cookies We Use
Table
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Website functionality, shopping cart, checkout | Session / Persistent |
| Analytics cookies | Understand how visitors use our Website | Up to 2 years |
| Marketing cookies | Deliver relevant advertisements | Up to 1 year |
| Preference cookies | Remember your settings and choices | Up to 1 year |
7.3 Your Cookie Choices You can manage cookies through:
- Your browser settings (block or delete cookies)
- Our cookie consent banner (when first visiting the Website)
- Third-party opt-out tools
Note: Disabling essential cookies may prevent you from using certain Website features.
8. YOUR RIGHTS
Depending on your location, you may have the following rights:
Table
| Right | Description |
|---|---|
| Access | Request a copy of your personal data |
| Rectification | Correct inaccurate or incomplete data |
| Erasure (“Right to be Forgotten”) | Request deletion of your data |
| Restriction | Limit how we use your data |
| Portability | Receive your data in a structured format |
| Objection | Object to certain processing (e.g., marketing) |
| Withdraw Consent | Withdraw previously given consent |
How to Exercise Your Rights: Email us at sale@saamay.com with your request. We will respond within 30 days.
9. DATA SECURITY
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure payment processing (we do not store full card numbers)
- Access controls — limited staff access to personal data
- Regular security assessments of our systems
- Employee training on data protection
Despite our efforts, no internet transmission is 100% secure. We cannot guarantee absolute security.
10. CHILDREN’S PRIVACY
Our Website is not intended for individuals under 18 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us immediately.
11. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email or Website notice.
13. CONTACT US
For questions, concerns, or to exercise your privacy rights, contact:
SAMAY TRADING CO.LIMITED — Data Protection Contact
- Email:sale@saamay.com
- Registered Address: FLAT/RM 502 NEW CITY CENTRE 2 LEI YUE MUN ROAD KWUN TONG KL-Hong Kong-China
- Operational Address: A1715, Futian Ginza, Futian Street, Yiwu City, Jinhua City, Zhejiang Province, China